Taxing mobile money decreases usage, hinders financial inclusion long-term and is detrimental to a nation’s development.

This story from Uganda holds great lessons for Ghana that I believe culling it from the Monitor of Uganda and relating it to the progress we have made in Ghana is very important

Over the last 18months, there has been a consistent attempt by many Governments within Sub Saharan Africa to tax mobile money and other ICT related programs and services. Well some governments have put their tax thirst into action by the introduction of excise taxes as we have seen imposed in Kenya, Tanzania and the most recent one is Uganda. President Museveni signed into law on June 21st 2018, the Excise Duty Amendement Act 2018, which brought in the place the mobile money tax and an determined extension to social media, also called Over the Top (OTT) tax.

The law passed by the Ugandan parliament, imposed a 1 per cent tax on mobile-money transactions, including depositing, sending, receiving and withdrawal, as well as a daily Ush200 ($0.05) over-the-top tax on social media services. After pressure from consumers, Kampala dropped three of the four levies it had imposed on mobile money transactions, and now maintains only a 0.5 per cent charge on cash withdrawals.

Impact of Mobile Money

2.2-MoMo-Tax-Story-Graphix-300x225 Taxing mobile money decreases usage, hinders financial inclusion long-term and is detrimental to a nation’s development.
Ghana joint 3rd DFS Country with Uganda

Mobile money contributes to financial inclusion and East Africa is one of the largest mobile money markets, accounting for 56.4 per cent of total users in Sub-Saharan Africa. The service enables more efficient payments for goods and services, reduces the informal economy, creates employment and protects vulnerable segments of society from financial shocks.

The positive externalities of mobile money also drive other sectors, such as agriculture, healthcare and education and many more. In short, there are strong incentives for the Governments to support the growth of mobile money, which is the opposite of what an excise duty is typically designed to achieve. Mobile money has increased financial inclusion, particularly amongst the marginalized segments of society.

The Excise Tax (Taxation)

Excise taxes, such as those imposed in Kenya, Tanzania and Uganda, are typically used to address negative externalities. They are, for example, imposed on tobacco sales to discourage people from smoking and by driving businesses to raise the price of cigarettes. As the mobile sector is associated with overwhelmingly positive externalities, the same rationale cannot and should not apply.

In Tanzania, for example, 46% of mobile money users are below the poverty line. The negative impact of taxing mobile money transactions is likely to fall most heavily on these individuals.

Tax Impact for Uganda

2.4-MoMo-Tax-Story-Graphix-300x225 Taxing mobile money decreases usage, hinders financial inclusion long-term and is detrimental to a nation’s development.Officials from the Bank of Uganda, this week have called the tax discriminative following their engagement with the Finance Committee on Parliament to update legislators on the performance of the mobile money tax.

The officials explained that the mobile money tax, within the first two weeks of implementation has recorded a decline in mobile money transactions with an associated value loss of $182million.

Director of statistics at the Bank of Uganda, Mr. Charles Abuka explained that comparing June against July performance speaks to the loss impact they have recorded in monetary terms. He further proposed that the tax policy in general be reviewed by making it broad-based to encourage sectors that are growth points like mobile money.

“It is not always the case that high taxes helps to generate revenue; it might be the case that when you lower them, you get more advantages that can have positive impacts on government revenue,” Mr Abuka said.

Mobile Network operators and mobile money agents have kicked against the policy since March 2018, citing that the tax will make their business extinct. The CEO of MTN Uganda, Mr. Wim Vanhelleputte has said “the MTN business dropped by 30% following the tax introduction on Mobile Money. Our estimations are that if the existing tax regime remains unchanged, we will continue going down further maybe even 35 per cent or even 40 per cent by the end of the year.”

43.-Dont-Tax-MoMo-300x160 Taxing mobile money decreases usage, hinders financial inclusion long-term and is detrimental to a nation’s development.MTN Uganda has said mobile money agents who number about 150,000 in the country are getting 40% less of what they used to earn, and that they now have to pay a 10% withholding tax, which was not the case before. Financial experts have said, taxing the movement of money discourages trade and commerce, it discourages the formalization of the economy and it interferes with financial intermediation.

Francis Kamulegeya, a UK trained Chartered Tax Adviser and Certified Public Accountant, has said that the Mobile Money tax undermines the progress and successes made in the country in respect of financial inclusion. It hurts the poorest most, and this is already evident on the basis of the impact the tax has had in just five days. It will result in massive loss of employment, both direct and indirect employment in the mobile money sector, it will discourage people from using mobile money services and it will increase the cost of doing business in Uganda

Conclusion

Lessons from Uganda clearly show consumers have lost trust in the mobile money system and are reverting to banks, or heavy use of cash transactions, which once again deepens the informal economy while discounting gains to enhance financial inclusion.

Mobile Money in many markets in Africa is at a nascent stage despite huge volumes and values recorded by Central Banks. Taxing any of these markets undermines the investment case at a time when mobile operators are already under significant cost pressure to expand networks, improve service quality, and address new regulatory requirements. 

Governments will have to explore broad-based alternatives to mobile money taxation as it rather stands to deliver better results.

2.3-MoMo-Tax-Story-Graphix-300x225 Taxing mobile money decreases usage, hinders financial inclusion long-term and is detrimental to a nation’s development.For us in Ghana, this holds great of lessons for us. This is why Ghana Chamber of Telecommunications has always advocated caution, that as a people we need to be extremely careful and strategic when it comes to imposing new taxes on these digital services! It validates our school of thought that we should not focus on front loading taxation but rather on encouraging the use of Mobile Financial Services to engender production and in the long term to grow revenues. It is good that the Ghanaian Government has resisted the temptation to impose taxation on mobile money, OTT or other data services.

I pray that we never end up here where Uganda, Shs672 billion in two weeks, and sacrifice all the hard work that the industry and its regulator Bank of Ghana have built, including Ghana moving to the joint third position with Tanzania who were previously way ahead of Ghana, (World Bank Findex report). If Uganda does not take steps to correct this taxation anomaly Ghana will over take them in the near future.

It is important that we point to those fixated on taxation of MoMo and other Digital Services to see the Telecom sector rather as a Cash Horse pulling the cart of the economy up the steep hill of development that needs caring for and grooming to unleash its maximum sustainable potential, than a Cash Cow that has to be unsustainably milked to death.

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Kenneth Ashigbey is the Chief Servant of the Ghana Chamber of Telecommunications, is a great believer in Ghana & believes that with right Leadership in all aspect of Life within Ghana, we will hit the very top. I believe that Leadership is not just Political leadership but Leadership in very aspect of the word. Lets all shine in our corners where we are. We should also support each other as Ghanaians 1st before extending our hands to strangers. We should allow the Princes of Land to marry the Land not Strangers 1st.

2 comments

comments user
Tony Klah

This is the reason some blockchains and emerging markets are going to cause a significant disruption in the way we do business. I have friends who are disappointed by the fact that when I transfer GHS1,000 on mobile money to you, you will receive GHS990. Frankly I am totally shocked at this robbery. Mobile money certainly has its niche carved and seems to be doing well. Its exploitation will spell doom for the service with unnecessary taxes and charges.

I remember giving a lecture on blockchains and its use cases at Best Western Premier and demonstrated the transfer of value from my bitcoin cash wallet to another bitcoin cash wallet.The transaction took less than 5 seconds and the other party received exactly what I transferred. He transferred that same value to another person and he also did to another person. We used 200GHS to do this experiment. What we realized was after the 10th transfer the balance was still 200GHS or higher. But 10 pesewas had been charged for all ten transactions. 1pesewa per transaction. But this charge was taken from the increasing global value of bitcoin cash. Had this happened on momo, we would have lost signicantly. Actually we can keep going back and forth in momo until the 200 is used up.

This disruption in tech might fight momo especially as we are seeing the momo technology a cash cow and not a cash horse powering the economy.

We need to sit up and break the adoption barriers caused by charges and taxes.

    comments user
    kenneth.ashigbey

    Thanks for the comments. But you forget that the two technologies work within different context and run different models.

    It is important that when we discuss these technologies we have to have an open mind rather than being closed in our thoughts, attacking another technology and calling it names. Bear in mind you do not need to push MoMo down for the bitcoin marketing that you are pursuing to work. Bear in mind as MoMo has grown geometrically in Ghana, Banks and traditional financial accounts have also grown.

    When you say you have friends who transfer money are are disappointed and you want to call that robbery. Have you paused to ask why, instead of jumping to that conclusions. What are you comparing to. Have you asked what it cost to transfer money using Ford, STC, Bank Transfers, Debit or Credit Cards etc. Yes all of these have cost, bitcoin has cost which is paid by a different mode.

    How many Agents have you employed with your bitcoin technology?
    How many more people have you brought into the financial inclusion model?
    What has been the contribution to national development?

    I am sure that bitcoin will get there, for now I have an open mind to it, but I do not go condemning it and other modes.

    Have you cared to find our what is the business model for mobile money?
    The way MoMo works, there are cost that has to be paid for and the service is not intended to be just a money transfer. There are a lot of services that run on MoMo that are for free. Yes some services have to be paid for while some are for free or are paid for by merchants etc.

    The good thing is that MoMo is not a static technology it is agile and evolutionary. So please continue to contribute with block chain which has its place, trust me mobile financial services or digital financial services will evolve and will get to points where the payments for the services will also evolve, and the customer will not have to pay for transactions . Other technologies will also be brought on board.

    So instead of being judgemental and calling the technology that is driving mobile inclusion and transforming lives names, understand it and also help contribute to the development of our country. Your conclusion of MoMo being a cash cow and not a thoroughbred horse is not supported by facts and empirical data. Just research the data and you will learn.