Make Engaging Your Older Workers a Priority

Make Engaging Your Older Workers a Priority

To increase motivation, performance, and loyalty, companies need to do a much better job of engaging a valuable and growing segment of the workforce: older workers. This is a major resource that Graphic has and we use them to great effect. Most of the institutional memory resides with them.

Start by acknowledging and using their experience. Check in with individual employees and ask what problems they might foresee in executing a specific task.

Ask for their input before making a big decision. Consider giving them jobs with more customer interaction (frontline roles) or jobs dealing with internal customers.

Research also suggests that putting older and young workers together helps both groups perform better. They’re at different stages of their lives, so they are less competitive with each other, and they make good allies because they have similar interests. So they’re far more likely to help each other and to form good teams.

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