Help Your Team Voice Their Concerns

Help Your Team Voice Their Concerns

No one wants to upset the boss. This is especially so in Ghana, where we like to be nice in your presence and “do-you-in” behind your back.

That’s why it can be difficult to get candid opinions from your employees. But you need to encourage them to speak up if you want to know about minor issues before they become big problems.

If some people are uncomfortable airing concerns in large group settings, initiate more casual one-on-one conversations. You should keep an open door policy, but don’t wait for people to come to you — go out and talk to them yourself.

You can get people in the habit of speaking up by routinely asking if there are any issues you should be aware of. Offer regular financial updates so people will know what’s working and what’s not. If they feel that they have a stake in the success of the organization, they’ll be more willing speak up.

HBR

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