Get What You Want with Indirect Persuasion – HBR

Getting people to do what you want is difficult, especially if you lack authority. When direct techniques like asking fail, try more subtle approaches:

• Talk less, listen more. Colleagues are less likely to resist when you’ve taken the time to acknowledge their concerns. Listen to their worries and make sure your solutions recognize them.
• Make them like you. It’s hard to say no to someone you like. We tend to like people who share our background and interests, so play up similarities. Flattery also works. If your colleague does a good job, tell him.
• Do a favor. Doing something for someone gives you influence. Everyone understands the need to repay what another person has given them.

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